Company · Trust & Compliance

We claim only what we hold.

Security and compliance certifications appear on this page once the audit is complete. UAE PDPL + GDPR posture is live today; ISO 27001 + SOC 2 + PCI DSS are engineered-for and tracked.

Submit a data request→Read our security architecture

Posture at a glance

Engineered to a sovereign-IT bar from day one.

100%
Data residency in operator country
0
Vendor backdoors or break-glass
24×7
SRE + security operations
30d
Median DSAR resolution

What we hold today

Live compliance posture.

UAE Personal Data Protection Law (PDPL) — DPO appointed, lawful basis declared, DSAR runbook live. EU GDPR — granular cookie consent (Cookiebot), data-subject rights honored regardless of jurisdiction, controller-of-record clarified per workload.

Architecture

Security primitives, not slogans.

These are platform-layer guarantees enforced by code, not policy documents asking the operator to comply.

  • Sovereign hosting

    Every deployment runs in operator-country compute. Encryption keys, signing certs, biometric templates — operator-owned.

  • Audit-immutable logs

    Every privileged access logged to append-only storage. Logs queryable by the regulator without 888 in the loop.

  • RBAC + workflow

    Seven roles × seven content sections × three locales. Draft → review → approve → publish. Per-locale sign-off gates.

  • Microsoft 365 + Azure AD SSO

    All admin access via tenant-managed identity. 2FA enforced at the IdP level; no local-only credentials in production.

  • Open redirect + XSS hardening

    All redirects validated against an accept-list. CSP nonce per request. Input zod-schema-validated at API edge.

  • Rate limiting + bot mitigation

    AI endpoints rate-limited per user + IP. Public forms protected by Cloudflare Turnstile + honeypot.

  • Cryptography

    TLS 1.3 only, HSTS preload, AES-256 at rest. Post-quantum-ready: BYOK supported on the platform.

  • Supply chain

    SBOM produced on every build. SLSA-aligned CI provenance. Dependencies pinned with vulnerability scanning.

  • Backup + DR

    RDS Multi-AZ with PITR. Documented restore runbook with quarterly drills. RTO < 1h, RPO < 5min.

  • Data residency

    Operated where the law lives.

    Production data lives in AWS me-central-1 (Dubai) for UAE-domiciled engagements. For Ethiopian, GCC, and other-jurisdiction engagements, we deploy in the regulator-designated region or in a sovereign cloud per the engagement contract.

    No production data leaves the operator country without an explicit contractual carve-out approved by the operator's Data Protection Officer. Replication, backups, and observability all stay in-region.

    Read the deployment runbook→
    Data stays in operator country — no exception

    Future certifications

    On the roadmap, not on the page.

    ISO 27001 — controls implemented to the standard; observation period scheduled. SOC 2 Type II — observation period planned alongside ISO 27001. PCI DSS — scoped to NPS + 888 Pay; gap assessment complete, remediation underway.

    We will publish the certificate scopes, audit dates, and any non-conformities the moment they're issued. Until then, this page intentionally does not carry the badges.

    PDPL · GDPRISO · SOC · PCIWhat we hold today · what's tracked for tomorrow

    Data subject rights

    30-day median resolution. Identity-verified intake.

    Submit access, correction, deletion, restriction, portability, or objection requests via /legal/data-requests. We verify identity via email round-trip plus last-interaction proof. Median resolution: 30 days. Complex requests may extend by 30 days with notice.

    Certification timeline · transparency

    What's certified, what's tracked, what's pending.

    ISO 27001: controls in production since Q3 2025 · external observation period commenced Q1 2026 · certification target Q3 2026.

    SOC 2 Type II: observation period commenced Q1 2026 · certification target Q4 2026.

    PCI DSS: scoped to the National Payment System and 888 Pay surfaces · gap assessment completed Q4 2025 · remediation underway · target Q1 2027.

    UAE Personal Data Protection Law (PDPL): Data Protection Officer registered with the UAE Data Office; lawful-basis registry maintained continuously; DSAR runbook live with median 30-day resolution.

    1Discovery2 weeks2Stand-up6 weeks3Pilot4 weeksFrom kickoff to first citizen · 90 days

    Incident posture

    Disclosure within 30 days. Postmortems shared with regulators.

    Material security incidents are disclosed to NDA-bound investors and impacted operators within 30 days of detection. Postmortems shared with the operator's regulator. No incident has occurred to date that meets this threshold; this is the operating procedure for when one does.

    Need our compliance documentation?

    Procurement teams, regulators, and auditors — request our security architecture overview, data-flow diagrams, SBOM, and incident-response runbook. Standard mutual NDA via DocuSign; turnaround under 48 hours.

    Request the doc setSubmit a data request
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