Case Study Β· Customs authority
Customs + trade-document automation β 18-day to 4-hour clearance
- Clearance median
- 18d β 4h
- Containers processed/day
- 12,400
- OCR accuracy on trade docs
- 99.4%
- Operator team headcount
- unchanged
Challenge
Customs authority engaged 888 to deliver a sovereign-grade outcome where prior vendors had stalled.
Approach
We started with the operate posture, the audit posture, and the hand-off plan β then worked backwards to architecture and engineering.
Outcome
Result: 888 didn't ask us to grow our team β they augmented it with AI document processing. Our throughput is now 4Γ without adding people.
β888 didn't ask us to grow our team β they augmented it with AI document processing. Our throughput is now 4Γ without adding people.β

Case Study
Customs + trade-document automation β 18-day to 4-hour clearance
Customs authority