Case Study · Customs authority
Customs + trade-document automation — 18-day to 4-hour clearance
- Clearance median
- 18d → 4h
- Containers processed/day
- 12,400
- OCR accuracy on trade docs
- 99.4%
- Operator team headcount
- unchanged
Challenge
Customs authority engaged 888 to deliver a sovereign-grade outcome where prior vendors had stalled.
Approach
We started with the operate posture, the audit posture, and the hand-off plan — then worked backwards to architecture and engineering.
Outcome
Result: 888 didn't ask us to grow our team — they augmented it with AI document processing. Our throughput is now 4× without adding people.
“888 didn't ask us to grow our team — they augmented it with AI document processing. Our throughput is now 4× without adding people.”
Case Study
Customs + trade-document automation — 18-day to 4-hour clearance
Customs authority