Case Study · Government-owned retail platform
National retail-commerce platform — onboarding 18,000 sellers
- Sellers onboarded (year 1)
- 18,000
- Sales facilitated (year 1)
- $420M
- Citizen-facing uptime
- 99.97%
- Localization
- EN/AR/AM
Challenge
Government-owned retail platform engaged 888 to deliver a sovereign-grade outcome where prior vendors had stalled.
Approach
We started with the operate posture, the audit posture, and the hand-off plan — then worked backwards to architecture and engineering.
Outcome
Result: 888 built the citizen-facing surface and the operator console on the same platform. We control both; merchants and citizens both got a better experience.
“888 built the citizen-facing surface and the operator console on the same platform. We control both; merchants and citizens both got a better experience.”
Case Study
National retail-commerce platform — onboarding 18,000 sellers
Government-owned retail platform